Gift Charitable Trust is instituting a donation refund policy to ensure fair and transparent processing of requests for refund of donations as digital payments are becoming more frequent. Gift Charitable Trust expects that all donors will exercise due care and diligence while making donations. Gift Charitable Trust also recognizes that a donation may be made erroneously. Gift Charitable Trust will examine each request for refund of donation and endeavor to make the refund. Gift Charitable Trust may also seek further information/documents and donor must co-operate in this regard.
However, Gift Charitable Trust is not obliged to make refunds and may, in its discretion, decline any requests for refund of donations, particularly if a tax exemption certificate has been issued.
Refund request can only be done within 24 hours of successful transaction.
